Is Opsgenie being discontinued?

Yes. Atlassian announced on March 4, 2025 that Opsgenie is no longer for sale from June 4, 2025, and that support ends on April 5, 2027. After that date Opsgenie is shut off and un-migrated data is deleted. Atlassian moves customers to Jira Service Management or Compass with an automated migration.

Is there a free Opsgenie alternative?

OrgOrg's On-Call app is free for teams of up to 5 people, with every other app of the suite. The free plan includes 100 SMS or voice pages a month, and it has no end date. Opsgenie's own free plan stops with the product on April 5, 2027.

Does OrgOrg deduplicate alerts like Opsgenie?

In part. A repeat message folds into the open incident instead of paging twice, which keeps a flapping monitor from ringing the phone again. OrgOrg has no alias-based deduplication across monitoring tools and no heartbeat monitoring. A team that relies on both should look at Jira Service Management.

How long does the move from Opsgenie to OrgOrg take?

A team with a handful of schedules moves in a day. The rotation and the escalation path are a form each. The API token and the webhook URL are a copy and paste, and a test page proves the path end to end. Keep Opsgenie's alerting on until the test page rings.

What happens to my Opsgenie data if I do nothing?

Atlassian states that access is shut off at the end of support and that any un-migrated customer data in Opsgenie is deleted. Download the reports you need and move the schedules before April 5, 2027.

vsOpsgenie

The free Opsgenie alternative

OrgOrg vs Opsgenie · Alerting and on-call management by Atlassian, retired on 2027-04-05

Free for teams of up to 5. Every app, no feature gates, no credit card. Past 5 people, Pro is $10 per member per month.

Opsgenie is Atlassian's alerting and on-call product, and Atlassian ends it: no new sales since June 4, 2025, and the service shuts off on April 5, 2027. OrgOrg's On-Call app covers rotations, escalation, and a pager that rings, free for up to 5 people. This page lays out the move.

When OrgOrg is the right pick

Teams that used Opsgenie for the pager and the schedule, not for Jira. OrgOrg's On-Call app gives a rotation with a primary and a secondary, timed escalation up the manager chain, and pages by SMS and voice call. It comes in a suite with the people directory, a status page, and 20 or more other apps, for one flat price.

When Opsgenie is the right pick

Teams already on Jira Service Management, who take Atlassian's automated migration there. Opsgenie's strengths move with them: alert deduplication, heartbeat monitoring, more than 200 integrations, and reports. If your incidents live in Jira, Atlassian's own path is the short one.

Where OrgOrg wins

No end date. The On-Call app is part of the suite, with the same free plan as every other app.
Rotations with a primary and a secondary for every slot, overrides, ad-hoc shifts, and skipped slots.
Escalation after a set wait: the secondary, then the primary's manager chain from the org chart, or a custom path.
Pages by SMS and voice call through Twilio. Reply to the text or press 1 to acknowledge, reply 'pass' or press 2 to hand off.
A status page in the same suite: a paged rotation opens a status incident on the services linked to it.

Where Opsgenie wins

Alert deduplication by alias: at most one open alert per alias, thus a noisy monitor pages once.
Heartbeat monitoring: an alert opens when a system stops checking in.
More than 200 integrations with monitoring, ticketing, and chat tools, Slack and Microsoft Teams among them.
An automated migration to Jira Service Management that carries schedules, alerts, and escalation policies.
Downloadable and schedulable reports, with team reports on the Enterprise plan.

Feature comparison

12 of 15 rows link to Opsgenie's own pricing or documentation, each read on or after 2026-10-31. The rest are marked unverified: we could not find the claim stated on their site.

Feature	OrgOrg	Opsgenie
Free plan	Every app, up to 5 people, 100 SMS or voice pages a month	Free: up to 5 users, 100 SMS notifications account wide, no voice callsSource, checked 2026-10-31
Still sold and supported	yes	no: end of sale June 4, 2025, end of support April 5, 2027Source, checked 2026-10-31
On-call schedules and rotations	yes	yesSource, checked 2026-10-31
Primary and secondary responders on every shift	yes	partialUnverified
Overrides and shift swaps	yes	yesSource, checked 2026-10-31
Escalation policies	yes	yesSource, checked 2026-10-31
SMS and voice paging	yes: SMS and voice call, 100 a month free, 1,000 on Pro	yes: 100 SMS on Free and no voice; a per-user SMS allowance on Essentials; no preset limit on Standard and EnterpriseSource, checked 2026-10-31
Slack and Microsoft Teams	Slack yes, Teams no	yes, bothSource, checked 2026-10-31
Alert deduplication and noise reduction	partial	yesSource, checked 2026-10-31
Heartbeat monitoring	no	yesSource, checked 2026-10-31
Monitoring tool integrations	partial	more than 200Source, checked 2026-10-31
Public status page	yes	partialUnverified
API	yes: open an incident, list the current on-call	yes, on every planSource, checked 2026-10-31
Reports	partial: the incident timeline records each page, acknowledgement, and handoff	yes: downloadable and schedulable; team reports on EnterpriseSource, checked 2026-10-31
Bundled with profiles, org chart, go links, feedback…	yes	noUnverified

Free plan: Opsgenie's Essentials plan is $9.45 per user a month on yearly billing, Standard $19.95, and Enterprise $31.90. OrgOrg's Pro plan includes 1,000 pages a month.
Still sold and supported: Atlassian states that after the end of support Opsgenie is shut off and un-migrated customer data is deleted.
Primary and secondary responders on every shift: Opsgenie pages the on-call of a schedule, and a backup comes through the escalation policy. OrgOrg names a primary and a secondary for every slot.
Escalation policies: Opsgenie repeats an escalation at most 20 times for one alert. OrgOrg stops when the chain ends, after ten escalations, or after 24 hours, and marks the incident Unresolved.
Alert deduplication and noise reduction: Opsgenie keeps at most one open alert per alias. In OrgOrg a repeat message folds into the open incident instead of paging twice, but there is no deduplication across monitoring tools.
Monitoring tool integrations: OrgOrg opens an incident from a bearer-token API call, a Google Cloud Monitoring webhook, the /oncall command in Slack, or the web app.
Public status page: Opsgenie's feature page names status pages; the pricing page does not say which plans hold them. OrgOrg's Status app backs each service with probes and is included.

OrgOrg pricing

Included in the flat-priced suite. Free for teams of up to five, then $10 per member per month.

Opsgenie pricing

Per user. Free for up to 5 users, then Essentials, Standard, and Enterprise, sold to existing customers only until the end of support on April 5, 2027.

Opsgenie plans, as its pricing page lists them

Read on 2026-10-31 at Opsgenie's pricing page. OrgOrg has one price: Free for teams of up to 5. Every app, no feature gates, no credit card. Past 5 people, Pro is $10 per member per month.

Plan	Price	What it adds
Free	$0, up to 5 users	Unlimited alerts, 100 SMS notifications account wide, no voice notifications.
Essentials	$9.45 per user a month billed yearly, $11.55 monthly	100 US and Canada SMS per user and 25 international; extra SMS at $0.10 and $0.35.
Standard	$19.95 per user a month billed yearly, $24.15 monthly	No preset limit on SMS and voice, SSO, escalation repeats and notify groups.
Enterprise	$31.90 per user a month billed yearly, $38.50 monthly	Team reports and the rest of the global reports.

Atlassian stopped new sales on June 4, 2025. These prices apply to existing customers until the end of support on April 5, 2027. Atlassian maps Free to Jira Service Management Free, Essentials to Standard, Standard to Premium, and Enterprise to Premium or Enterprise.

How to move from Opsgenie to OrgOrg

Atlassian deletes un-migrated Opsgenie data at the end of support. Move the schedule first, the pager second, and the integrations last, and keep Opsgenie's alerting on until the test page rings.

List what Opsgenie holds for you. The schedules and their rotations, the escalation policies, the API keys and integrations under Settings, and the phone number of each responder. Opsgenie's reports download; a schedule copies by hand.
Create the rotations in OrgOrg. For each Opsgenie schedule, a rotation with its cadence (daily or weekly), its handoff day and time, its timezone, and the order of people. OrgOrg fills the calendar with a primary and a secondary for every slot.
Set the escalation. The wait in minutes before the next person rings, then the path: the primary's manager chain from the org chart, or a custom list. An Opsgenie policy with several steps becomes one wait and one path.
Point your monitoring at OrgOrg. Create a bearer token for the API, paste the webhook URL into Google Cloud Monitoring, and pick the Slack channel for incident updates. An alert that reached Opsgenie through an integration OrgOrg lacks needs a script that posts to the API.
Send a test page, then switch. Fire a test incident from the web app. When the phone rings and the Slack channel shows the acknowledgement, turn the Opsgenie integration off. Pages come from OrgOrg's own Twilio numbers, thus the number Opsgenie called from does not matter.

The verdict

Opsgenie ends on April 5, 2027, thus every Opsgenie team moves somewhere. A team whose incidents live in Jira takes Atlassian's automated path to Jira Service Management and keeps deduplication, heartbeats, and the integrations. A team that used Opsgenie as a schedule and a pager, and that would rather not buy a Jira plan per user, gets the rotation, the escalation, and the ringing phone from OrgOrg's On-Call app. It is free for up to five people and $10 per member after that, with a status page and the people directory in the same suite.

See OrgOrg plans Opsgenie's own site

Frequently asked questions

Is Opsgenie being discontinued?: Yes. Atlassian announced on March 4, 2025 that Opsgenie is no longer for sale from June 4, 2025, and that support ends on April 5, 2027. After that date Opsgenie is shut off and un-migrated data is deleted. Atlassian moves customers to Jira Service Management or Compass with an automated migration.
What does Atlassian replace Opsgenie with?: Jira Service Management for incident management, or Compass. Atlassian maps each Opsgenie plan to a Jira Service Management plan: Free to Free, Essentials to Standard, Standard to Premium, and Enterprise to Premium or Enterprise. Opsgenie phone numbers do not carry over: Atlassian tells customers to transfer a number to Twilio after the migration.
Is there a free Opsgenie alternative?: OrgOrg's On-Call app is free for teams of up to 5 people, with every other app of the suite. The free plan includes 100 SMS or voice pages a month, and it has no end date. Opsgenie's own free plan stops with the product on April 5, 2027.
Does OrgOrg deduplicate alerts like Opsgenie?: In part. A repeat message folds into the open incident instead of paging twice, which keeps a flapping monitor from ringing the phone again. OrgOrg has no alias-based deduplication across monitoring tools and no heartbeat monitoring. A team that relies on both should look at Jira Service Management.
How long does the move from Opsgenie to OrgOrg take?: A team with a handful of schedules moves in a day. The rotation and the escalation path are a form each. The API token and the webhook URL are a copy and paste, and a test page proves the path end to end. Keep Opsgenie's alerting on until the test page rings.
What happens to my Opsgenie data if I do nothing?: Atlassian states that access is shut off at the end of support and that any un-migrated customer data in Opsgenie is deleted. Download the reports you need and move the schedules before April 5, 2027.